Welcome to the Mount Medical Centre Website

 

APPOINTMENT BOOKINGS AND SERVICE CHANGES DUE TO CORONA VIRUS

 

KEY MESSAGE: Mount Medical Centre needs to be a safe space for doctors to treat sick patients, not corona virus patients.

All booked consultations will be PHONE consultations. Electronic Manage my Health appointments only for influenza vaccinations.

Do not come in person unless you have permission from a staff member by phone

We understand how inconvenient this is, so please call reception and we will do our best to accommodate you. We will call you at the appointed booking time. Please allow some flexibility here, we will do our best.

Further Information to keep everyone safe

NO ONE will enter our service by the front door.

All patients will be screened first, before being able to enter by the back door.

If you have an acute respiratory illness, and have been assessed as needing to be seen by a Doctor, you will be examined in a special area outside our surgery.

 FLU INJECTIONS will be given in a designated area just outside our front entrance. You must have an appointment for these by phone or manage my health.

We only have flu injections at present for those who are vulnerable : age over 65 and chronic medical conditions.  

PLEASE ENSURE we have your correct contact details, both phone and email.

Charges apply and will be made via an emailed invoice. Please pay promptly so we can maintain our service to you for the duration of the pandemic.

We thank you for your patience and understanding as we rapidly evolve to meet your needs and keep you safe. Please help us by communicating this message to family or friends without mobile phones or internet.

 

 

Getting service:

Please do not arrive at Mount Medical Centre without calling beforehand. 5753073
When you call you will speak to a staff member who will help you with the following:

  • If you need a script, we’ll fax it directly to your pharmacy for you to pick up.
  • We will NOT prescribe for more than 3 months for safety reasons.
  • If you are concerned about your symptoms, we’ll be able to reassure you with the most-up-to-date information about what you need to do.
  • If your situation is not urgent. We’ll tell you what follow-up is needed and by when.
  • You can request regular prescriptions via ManageMyHealth, (please ring reception if you wish to register for this)

IF YOU’RE GIVEN AN ON-SITE APPOINTMENT

  • You will need to sanitise your hands when you enter our building.  The front entry will be closed for on-site appointments, please go to the rear of the building.
  • Your appointment will be 5-10 minutes to limit the risk to our medical team, yourself and other patients
  • We ask you to minimise people coming into the practice with you

We understand that you may be feeling a great deal of unease and we want to reassure we’re doing everything we can do so we all stay safe.

Manage My Health

At present we have suspended the ability to make appointments online apart from the flu clinic which we encourage you to book online for.

Covid 19 Information

We encourage you to follow Ministry of Health guidelines:

Wash your hands regularly with soap and water for at least 20 seconds.

Don’t touch your face and no handshakes, hugs and hongi’s.

If you are unwell, please stay away from work or social gatherings until you have been well for 48 hours.

 

For the latest updates see the COVID-19 Web site

 

Improving Health TogetherMount Medical Centre

Situated in the heart of downtown Mount Maunganui (a unique resort area of New Zealand) we provide high quality primary healthcare with a comprehensive range of services.

We offer late night appointments and we are open Saturday morning to suit our community needs.

Mount Medical Centre is committed to excellence in primary healthcare and has achieved cornerstone accreditation. Cornerstone is a continuous quality improvement programme that supports the development of managerial, organisational and clinical systems as a method to improve quality. It signifies a practice is commitment to patients by meeting legal/safety standards and continuing quality improvement. Cornerstone is the Royal NZ College of G.P. and is recognition that this practice is best suited to provide professional health care on a continually improving basis.

Coronavirus (Covid 19)  If you are experiencing any flu like symptoms including fever, sore throat, cough or shortness of breath please phone Healthline’s dedicated COVID-19 number 0800 358 5453.   If contacting us please let reception know that you have these symptoms. To keep our patients and staff well we may be assessing those with flu-like symptoms outside of the premises.  We appreciate your co-operation in this manner.

 

 

Mount Medical Centre
257 Maunganui Road,
Mount Maunganui
Ph: 07 5753073
Fax: 07 5755460

Mon-Fri: 8.00am to 5.00pm
Saturday: 9.00am to12noon