Our team are now vaccinating our enrolled patients!
We have a Saturday morning clinic for patients who have not yet started their vaccination course. If you have booked online at another vaccination center please keep that appointment as we only have limited spots. Please allow 20 minutes and keep to your allocated booking time. Phone 07 575 3073 to book now!
We are now at Alert Level 2 and open for business. What does that mean at Mount Medical Centre?
Only phone consultations are able to be booked through Manage My Health. Please follow the prompts when booking. If you have cold or flu symptoms, please call our reception team so they can book you in appropriately with a doctor as these should not be booked through Manage My Health.
We will continue to offer phone consultations at the same cost as in-clinic consultations as a lot of chronic care can be managed virtually. We ask you to be available around the time of your phone booking and you will be called as close to that time as possible.
In clinic appointments will be available now. These will only be able to be booked through reception after appropriate screening for cold or flu symptoms. Please call as early as possible in the day if you feel you need to be seen on the same day.
You must let us know if you have any cold or flu symptoms such as: fever, cough, runny nose, sore throat, shortness of breath, regardless of the purpose of your visit. Entering the clinic with these symptoms can have serious implications for the safety of our staff and other patients.
If you have any of these symptoms you will be booked in with a doctor for a phone consult initially. If you are unwell or feel you need to be examined the receptionist will ask you to come down to the clinic at your appointment time. You must remain in your car in the carpark, our doctors will call you first then can arrange an examination in the carpark or in our portacom at that time. If you feel well enough to be managed over the phone you are able to have a phone consult and a nurse led covid swab can be arranged.
We will continue to proceed with routine checks e.g., smears, immunisations, blood tests, medicals so feel free to book these in.
Please limit additional people attending appointments, only bring an essential support person if needed.
The waiting room will be appropriately spaced, please wear a mask at all times in the building and sit on the designated chairs. If the waiting room is full, you may be asked to wait in the carpark to comply with regulations.
Prescriptions: to minimise contact we can send electronic prescriptions directly to a pharmacy so please include the pharmacy details when requesting a repeat prescription. We can also now send Pathlab and Radiology requests electronically.
We thank you for your understanding in an ever-changing time.
Mount Medical Centre.