Appointments and reducing the risk of infection within Mount Medical Centre

Masks:  We ask that you and any support people/family that you bring with you please wear a mask within the building, especially if you have any symptoms of cough, runny nose, fever or sore throat. As we see a lot of infectious disease, we want to protect our patients (especially those with a poor immune system) as well as our staff as much as possible.  

Appointments: When booking an appointment, you will be asked if you have any symptoms suggestive of a cold or flu virus. Please let our reception know if this could be the case so you can be booked in appropriately.  

                   : For those with symptoms similar to a cold, flu or Covid-19,  a phone appointment with a doctor will be booked who can then decide as to the appropriate management. Your doctor may be able to do everything over the phone as a lot of viral type illnesses can be appropriately managed this way.         

                  : If you have no symptoms similar to a cold, flu or Covid-19 and are booking a consult, then you will be asked if you are currently in self-isolation. If so, you will need to have a phone consult initially with a doctor/nurse.  

Making Appointments

Please telephone for an appointment between the hours 8am to 5pm. To enable us to run to time we ask all patients to make appointments either for the doctor or nurse clinic. A normal appointment is for 15 minutes.  We also have Manage My Health in which you can make an appointment for phone consultations online.  We appreciate your co-operation.

Please do not arrive at Mount Medical Centre without an appointment. 
When you call you will speak to a staff member who will help you with the following:

If You have an On-site Appointment

We understand that you may be feeling a great deal of unease and we want to reassure we’re doing everything we can do so we all stay safe.